Tamara’s Thoughts: The price of cutting costs
April 19th, 2012

Tamara’s Thoughts: The price of cutting costs

Out of stock items mean ‘no sale’. Empty shelf spaces scream ‘wasted opportunities’. Not enough staff on the floor to help customers search for missing items, or retrieve more stock from storage, results in lost revenue.

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April 11th, 2012

Book now for the FMCG May issue

Rice, pasta, noodles, spreads, pies, beers and gluten free products – the FMCG team has some very exciting features planned for the next issue.

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Shoppers resent credit card charge
April 11th, 2012

Shoppers resent credit card charge

Kiwi shoppers are voting with their feet as many say they’d rather leave their favourite store than pay a credit card surcharge according to a new retail survey.

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Electronic support for fruit and vegetable retailer
March 15th, 2012

Electronic support for fruit and vegetable retailer

Electronics company Toshiba has unveiled a new device that has the capacity to identify fruit and vegetables at the checkout without referring to barcodes.

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March 2nd, 2012

Woolworths ‘dicked’ by electronics

Australian based retailer, Woolworths has reported a 16.8% decline in first half profits thanks to restructuring and selling its Dick Smith chain. The company is claiming the Dick Smith problems cost it A$300 million.

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July 11th, 2011

Emerging gluten-free business wins national award

Auckland mother, Sarah King has taken out the winning title for Best New Business 2011 at the Bloom Her Business Awards for her niche market store, Gluten Free Grocer.

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June 15th, 2011

Wild South releases 2010 Marlborough Chardonnay

Wild South has released its 2010 Marlborough Chardonnay, a wonderfully full-bodied and lusciously fragrant wine from Marlborough winemaker Christie Brown.  The Wild South Marlborough Chardonnay is sourced from the estate vineyards in the Wairau Valley.  According to Brown, the vintage has a clean elegance which has resulted in a chardonnay that is tropical and fresh with purity [...]

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New credit card surcharging service
June 14th, 2011

New credit card surcharging service

The electronic payments sector is due for a shakeup with the launch of a new service for merchants that puts EFTPOS terminal rental costs firmly where they should be – onto the consumer. Using clever thinking, smart software and a supportive bank, new company Integrated Payments Limited (iPayments) has created a service that automatically surcharges [...]

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June 14th, 2011

MasterCard and ANZ launch mobile contactless payment technology trial

MasterCard Worldwide and ANZ have announced plans to conduct a trial enabling retail payments with mobile phones. Using near field communication (NFC) contactless payment technology, this is the first time the concept has been available for trial in New Zealand; and will involve a select group of ANZ staff being issued with either a contactless [...]

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Keith’s Take: Did Woolworths just make a big mistake?
June 10th, 2011

Keith’s Take: Did Woolworths just make a big mistake?

Will the decision by Woolworths to run with RFID become known as Woollies’ Mistake, or, given its Australian base, Woollies’ Cock-up? The decision to back the slow-to-action RFID technology in its upgrade of transaction systems certainly looks like an ill-considered move in the wake of the G1-Australian Food and Grocery Council support for mobile access to existing barcodes.

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Retailers move to avoid second phase of disconnections
June 7th, 2011

Retailers move to avoid second phase of disconnections

The staged process of disconnecting out-dated EFTPOS terminals that began last Wednesday has prompted over 200 retailers to upgrade their technology in advance of the second phase of disconnections.

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January 21st, 2011

Woolworths listed amongst world’s top 25 retailers

Australasian retail operators Woolworths, which owns New Zealand’s Woolworths and Countdown chains, has been ranked as the 20th largest retail company in the world, according to the latest Global Powers of Retailing report.

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